Common ProtonMail Login Problems and How to Fix Them

 

What if there was an email service that promised security and privacy? One that had no ads, no tracking, and no censorship? Such an email service exists in the form of ProtonMail, but like any other piece of software it can have issues. In this article we’ll discuss some common problems people have with ProtonMail login, what you should do when you encounter these problems, and how to help troubleshoot your own ProtonMail login problems using the information provided in this article.

You are not allowed to sign up on ProtonMail

Are you getting a protonmail signin account error message? If so, you’re not alone. You can’t be blamed for clicking on that link, especially since it said ProtonMail Sign Up. We promise you, though: it was a phishing attack! Don’t worry, though. There is an easy solution. This post will walk you through how to get around common protonmail login problems like these.

The domain you entered is currently unavailable

If you’re seeing an error message when you try to access your ProtonMail account, try again later. Many of these errors are temporary, so don’t panic if you have trouble logging in right now! If your login credentials are correct but you still experience problems logging in, then read on for tips on how to fix common login issues. If you can log into your account but are having other problems with it (for example, emails aren't being delivered or notifications aren't working), see our Knowledge Base articles instead.

You do not have an account yet

One of the most common issues with protonmail login account is that users are unable to create an account for some reason. If you have followed all of these steps and it still is not working, you may be experiencing a common issue where protonmail accounts aren’t being accepted in your country or region. You can check out a workaround here. You already have an account: Click here to log in.: One of the most common problems with protonmail signin account is that users forget their password, so they attempt to reset it using their email address.

Password must be at least 10 characters long

In order to make sure your account is safe, we require you to enter a password of at least 10 characters. If you are not able to do so, create a strong password that includes both letters and numbers. It’s also recommended that you have a different password for each website or application that you log into (e.g., Facebook, Gmail, Twitter). Passwords should never be shared with anyone – if someone asks for your password, don’t give it out. Lastly, avoid using personal information in passwords such as birthdays or street addresses. For more tips on creating secure passwords, check out our guide here .

Something's wrong with your email address

The most common problem when signing up for a new account is that one or more fields are invalid. If you get an error saying, Something’s wrong with your email address! then it could mean any number of things—some very difficult to solve, some easy. The most obvious reason your email address might be causing problems is if you mistyped it when entering it in. Double check to make sure there aren’t any typos, like missing letters or extra spaces. You can also try removing all special characters from your email address (including underscores). Some special characters are prohibited by our system.

Try again later

If you’re having trouble logging into your ProtonMail account, first try signing in from another computer. If that doesn’t work, try again a few minutes later: it can sometimes take a few attempts for your login details to go through correctly. If that still fails, it’s time to contact our support team . They’re quick, responsive, and will get you back up and running as soon as possible! You can either send them an email or open a ticket on their website . 

 

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